Privacy Policy

Privacy Policy – information clauses concerning the processing of personal data in relation to the use of websites or their services

This Privacy Policy contains information concerning the processing of personal data in relation to the use of websites maintained by XPLUS S.A. with its seat in Warsaw; KRS: 0000296278 (XPLUS) or the services they make available.

The Privacy Policy contains all the information required by the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).

The Privacy Policy also outlines some of the terms and conditions for using the websites and the services that they provide.

Information clauses concerning data processing are divided into groups depending on the website or the services used by the Internet user, as follows:

  1. Visiting and browsing websites;
  2. Contact with the consultant and/or answer to the questions;
  3. Information about rights

Data processing in relation to the use of websites

  1. Data: IP addresses, cookies, and other similar data about user activity and devices.
  2. The data are controlled by XPLUS in its capacity as the publisher of websites and the manager of IT systems that maintain them and support other services. Contact details: ul. Puławska 435 A, 02-801 Warszawa; biuro@xplus.pl
  3. The data are processed in order to:
    1. ensure comfortable website use,
    2. monitor violations,
    3. inform about content and services provided by XPLUS,
    4. manage refunds and secure claims.
  4. The data are processed in order to achieve the above-mentioned goals, which follow from the legitimate interests of the controller or third parties.
  5. The legitimate interests of the controller include the need to continually raise quality, increase availability and the number of people who visit the websites or use their services, including free of charge.
  6. The controller may disclose the data to other parties only when requested to do so by legally authorized entities or where such disclosure is necessary to secure the aforementioned objectives, e.g. to entities that provide hosting and IT services.
  7. The controller shall store the data only for such time as is necessary to secure the aforementioned goals, no longer than until an objection is filed against their processing.

Data processing in relation to the contact with the consultant and/or answer to the questions

  1. Data: name and surname, telephone number, e-mail address, version of the software used.
  2. The data are controlled by XPLUS in its capacity as the recipient of the inquiries. Contact details: ul. Puławska 435 A, 02-801 Warszawa; biuro@xplus.pl
  3. The data are processed in order to:
    1. enabling handling of the query,
    2. verify the sender of the inquiry and maintain the continuity of correspondence,
    3. return contact in accordance with the sender’s preference,
    4. inform about content and services provided by XPLUS,
    5. manage refunds and secure claims.
  4. The data are processed in order to fulfil the contract or take action requested by the user before the signing of the contract (depending on the content of the query), as well as to accomplish the abovementioned goals that follow from the legitimate interests of the controller or third parties. In the case of some services, data or processing types, users shall be requested to give a separate consent. In such cases, the data shall be processed based on the consent of the person they concern.
  5. The legitimate interests of the controller include the need to continually raise quality, increase availability and the number of people who visit the websites or use their services, or services directly from the XPLUS.
  6. The controller may disclose the data to other parties only when requested to do so by legally authorized entities or where such disclosure is necessary to secure the aforementioned objectives, e.g. to entities that provide hosting and IT services.
  7. The controller shall store the data only for such time as is necessary to secure the aforementioned goals, no longer than until an objection is filed against their processing.

Information about rights

With regard to the processing of personal data users whose personal data are processed have the following rights:

  1. to request access to their data,
  2. to request that their data are corrected,
  3. to request that their data are erased,
  4. to request that their data are transferred,
  5. to request that the processing of their data is limited,
  6. to not be subject to automated decision-making, including profiling,
  7. to file an objection to the processing of their data,
  8. to file a complaint with respect to data processing with the appropriate supervisory body.

Should you have any queries or comments with regard to data processing on websites or in relation to services that they make available, do not hesitate to contact the data controller at biuro@xplus.pl.

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